Privacy Policy | Pacific Studio Pools

Privacy Policy

Last Updated: February 25, 2026

Pacific Studio Pools ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, or communicate with us.

1. Information We Collect

Personal Information You Provide

When you fill out a form on our website, request a consultation, or contact us, we may collect:

Automatically Collected Information

When you visit our website, we may automatically collect:

Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your experience, analyze website traffic, and for marketing purposes. This includes Google Analytics and Google Ads conversion tracking.

2. How We Use Your Information

We use the information we collect to:

3. SMS/Text Messaging Terms

This section describes our SMS messaging practices and your rights under the Telephone Consumer Protection Act (TCPA).

Consent to Receive Text Messages

By providing your phone number and checking the consent box on our forms, you expressly consent to receive text messages from Pacific Studio Pools. These messages may include:

  • Responses to your inquiries
  • Appointment confirmations and reminders
  • Project updates and status notifications
  • Promotional offers and marketing messages (if opted in)

Message Frequency

Message frequency varies based on your interactions with us. You may receive up to 10 messages per month, though this may vary depending on your project status and communications.

Message and Data Rates

Message and data rates may apply. Please check with your mobile carrier for details about your text messaging plan.

How to Opt Out

You can opt out of receiving text messages at any time by:

  • Replying STOP to any text message you receive from us
  • Contacting us at info@pacificstudiopools.com
  • Calling us at (949) 594-5868

After opting out, you will receive one final confirmation message. You will no longer receive text messages from us unless you opt in again.

Help

For help or questions about our text messaging program, reply HELP to any message or contact us directly.

Privacy

We do not sell, rent, or share your phone number with third parties for their marketing purposes. Your phone number is used solely by Pacific Studio Pools to communicate with you about your inquiry and our services. Your information may be shared with service providers who help us deliver SMS messages (such as our SMS platform provider), but these providers are contractually prohibited from using your information for any other purpose.

Supported Carriers

Our SMS program is supported by all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier support may vary.

No Purchase Required

Consent to receive text messages is not a condition of purchasing any goods or services from Pacific Studio Pools.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For SMS consent records, we retain proof of opt-in for a minimum of 4 years as required by TCPA regulations.

7. Your Rights

Depending on your location, you may have the right to:

To exercise any of these rights, please contact us at info@pacificstudiopools.com.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Pacific Studio Pools
Email: info@pacificstudiopools.com
Phone: (949) 594-5868
Orange County, California